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Remote IT Support

Having Remote IT Support can seem scary. You might not be sure if having remote support will work because you’ve always used in-house IT teams, but we can assure you that this is far from the truth. The beauty of IT Support and IT Services is that it can be done remotely 99% of the time. Thanks to the technological advancements that are available to us these days, we have a highly skilled team of technicians who can remotely assist any of our clients with their IT needs. These fixes are usually solved in a matter of minutes, saving you both time and money.
Our Remote IT Support package includes
  • Unlimited calls to our help desk
  • 24/7 proactive monitoring
  • Network monitoring
  • Dedicated Account Manager
  • Service reports
  • New technology advice
  • Office 365 Training Application
  • Preferential project rates
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Are you concerned about your employees experiencing downtime without sufficient Remote IT Support? Has your business gone remote, yet you are still paying for an IT service designed for on-premises users? Here at Dynatech Global, we have developed a fixed-price Remote IT Support Service that is more cost-effective because you simply pay for remote support and not call outs. This in turn reduces your overall monthly fee and gives your users the support that they truly need.