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IT manager support
At Dynatech Global, we’ve developed a trusted IT Manager Support Offering that is ideal for different situations. Our technical teams can provide the additional resources and expertise needed when your IT Manager or technical team aren’t able to assist. Our IT Manager Support Service is perfect for relieving some of your IT Manager’s workload and pass off more intensive IT projects to our specialised technical support teams.
Our IT manager support packages includes
- Unlimited calls to our help desk
- Unlimited callouts to your sites
- 24/7 proactive monitoring
- Network monitoring
- Dedicated Account Manager
- Service reports
- New technology advice
- Office 365 Training Application
- Fixed monthly fee
The IT Manager Support package is similar to our Full & Unlimited Support package, but because it is designed to manage a portion of your company’s IT support needs, there are caps to the service that make it more cost effective. This means you have the freedom to select the perfect package to match your business needs and goals.
Dynatech Global has been providing outsourced IT support to businesses for over a decade, and IT Manager Support fits in with this perfectly. Many of our customers have their own internal IT staff, where our primary role is to provide bounce out support, thus ensuring the customer’s internal IT team is not overwhelmed by cases.